How much easier it is to answer certain information queries with the internet and our library databases.
It is enjoyable to answer questions quickly and efficiently and have a patron who is very pleased.
Last week I had two queries which I used the online databases from our website. The first query over the phone related to a question about the law and I was able to talk them through the link on the our web page.
The other query related to a medical question from an older patron so I looked up the term she gave me .
It was easy to find on the medical database aand printed it for the patron who was very happy.
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